Introduction of Volthread’s End to End “Oracle Utilities” Expertise
Oracle Utilities Database Management
The database is one of the fundamental assets for businesses, playing a critical role in efficiently managing business processes. At Volthread, we optimize the performance of your business databases using Oracle’s advanced database technologies and best practices.
Oracle CC&B and its database solutions are essential tools, particularly for energy distribution companies. Effective database management ensures streamlined handling of customer information, billing processes, and consumption data. Oracle CC&B provides high performance, scalability, and data security, optimizing your company’s operational processes. By ensuring accurate and timely delivery of invoices to customers, it enhances customer satisfaction and boosts operational efficiency.
Our database management services cover a wide range of aspects, including database installation, configuration, security measures, backup, and recovery processes. Our experienced team offers customized solutions tailored to your business needs, keeping your database systems secure and efficient.
At Volthread, we specialize in database management, providing expert services to ensure your databases are well-maintained, data integrity is preserved, and your business processes run smoothly without interruptions.
Our proficiency and experience in database management empower your business with a competitive advantage. Partnering with Volthread allows you to support your business growth with reliable database management solutions.
Oracle CCB UI Map
UI MAP is utilized in CCB systems to map users’ processes and interactions. Understanding users’ steps in CCB processes such as billing, payment, and customer service is a valuable approach to identifying their needs and challenges.
In CCB (Customer Care and Billing) environments, there are two important types of UI MAPs that contribute to improving the customer experience: .JSP-based User Exit and Custom UI MAP.
.JSP-based User Exit
This type of UI MAP is used to customize user interactions and improve business processes in CCB systems. User Exit, developed using .JSP (JavaServer Pages) technology, enables the integration of customized components and business logic into the user interface. This allows for further enhancement of the customer experience and creates a user-friendly environment for CCB processes.
Custom UI MAP
Custom UI MAP is an approach used to fully customize the user interface in CCB environments. With this type of UI MAP, you can tailor users’ steps, workflows, and interactions in CCB processes to meet specific requirements. By designing a user-friendly interface, you can optimize the customer experience, make your business processes more effective, and achieve better outcomes.
At Volthread, we focus on providing an excellent customer experience in CCB environments using UI MAP variations such as .JSP-based User Exit and Custom UI MAP. By customizing the user interface, we assist your business in achieving its goals and strengthening your competitive advantage.
XAI and IWS Built-in Web Services in CCB Systems and Enhancing Efficiency and Automation in CCB Systems with Scripts
At Volthread, we assist you in facilitating data processing in CCB (Customer Care and Billing) systems through built-in web services.
Built-in web services can be monitored and tracked from the Weblogic application server console. This enables easy monitoring and control of the performance and status of built-in web services in your CCB system.
Built-in web services can leverage security standards supported by the application server. Security measures such as authentication and encryption ensure that built-in web services deliver secure services to your users.
Built-in web services enable high availability through the utilization of the application server’s Clustering feature. This allows effective utilization of the built-in web services in your CCB system for business continuity and backup purposes.
At Volthread, we possess deep expertise in built-in web services. By utilizing built-in web services in your CCB systems, you can conduct data processing faster and more securely. We stay up-to-date with the latest technologies and best practices to provide our clients with the best solutions for their businesses.
CCB Script is utilized to automate business processes and streamline repetitive tasks. By connecting CCB elements such as Business Service, Business Object, and UI Map through scripts, we construct a functioning system and implement updates to ready-made systems, providing solutions for your automated processes.
Scripting plays a significant role in billing, customer service, payment, and other CCB processes. For instance, using Business Service and Business Object, you can automatically route customer requests, streamline invoice generation, and facilitate payment processes. As a result, you can enhance business efficiency and improve customer satisfaction.
At Volt thread, we boast an experienced team proficient in CCB scripting. We offer customized script solutions tailored to your business needs, leveraging Business Service, Business Object, and other CCB elements. For more detailed information on scripts, you can visit our website.
By capitalizing on optimized workflows and leveraging the automation and efficiency advantages provided by CCB Script, strengthen your business’s competitive edge.
